Innovate to Elevate:
Transforming Business Models
AGENDA - FRIDAY 28 FEBRUARY 2025
Also see Thursday & Friday pre-seminar Workshops
8.00 - 9.15 am
REGISTRATION DESK OPEN, PRE-SEMINAR EXHIBITION COFFEE AND TEA
9.15 - 9.30 am
Unlocking Knowledge - Welcome and Seminar Overview
Stephen Logan, HBA Business Manager
9.30 - 10.00 am
How Technology Innovation is Changing Hearing Healthcare
Dr Brent Edwards, Ph.D., Director, National Acoustic Laboratories
10.00 - 10.45 am
HBA Key Activities, Strategic Insights and Small Business Update
Jane MacDonald, HBA Chief Executive Officer
10.45 - 11.00 am
Best Practice Counselling for Better Business Outcomes
Christopher Brew, Training Manager ANZ, GN Hearing
Platinum Sponsor Video Presentation
11.00 am - 12.30 pm
Innovate or Die
Dr Cliff Olson, AuD, Applied Hearing Solutions - Keynote Speaker
12.30 - 1.30 pm
LUNCH & NETWORKING
1.30 - 2.15 pm
Elevate Efficiency: Using AI to Optimise your Clinical and Business Efficiency
Harry Nguyen, Head of Sales, Heidi Health
2.15 - 2.30 pm
Bernafon’s Counselling Toolkit - Making Life Easier in the Clinic
Rebecca Wood, Audiologist and Head of Audiology, Bernafon Australia
Platinum Sponsor Presentation
2.30 - 3.15 pm
Hearing Services Program Update
Chris Carlile, Assistant Secretary, Hearing Services Branch (HSB)
Department of Health and Aged Care
HSP Q&A Session
Gabriela Luksza, Director, Hearing Policy and Compliance, HSB
Rob Aked, Director, Hearing Voucher Operations, HSB
3.15 - 3.45 pm
AFTERNOON TEA & NETWORKING
3.45 - 4.00 pm
A New Lens for Clinic Success: The Clinic Value Framework
Anthony Cordi, Commercial Director, Phonak Australia
Platinum Sponsor Presentation
4.00 - 5.15 pm
Explaining the Value of your Testing
Dr Cliff Olson, AuD, Applied Hearing Solutions - Keynote Speaker
5.15 - 7.00 pm
WELCOME DRINKS