Learning and earning Professional Development Points with HBA

Endorsed points at our Melbourne Seminar, February/March 2025

Unlocking Knowledge - Welcome and Seminar Overview - Stephen Logan, HBA

• Understand the "Innovate to Elevate" theme for small business transformation.

 

How Technology Innovation is Changing Hearing Healthcare - Dr Brent Edwards, NAL

• Recognise the different uses of AI in hearing aid technology and hearing care.

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HBA Key Activities, Strategic Insights and Small Business Update - Jane MacDonald, HBA​

• Understand HBA’s key initiatives that support our industry, and analyse market trends, regulatory changes and industry challenges.

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Best Practice Counselling for Better Business Outcomes - Christopher Brew, GN Hearing​

• Identify innovative assessment strategies for improved outcomes.

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Innovate or Die! - Dr Cliff Olson, HearingUp Network

• Explain the adoption curve.

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Elevate Efficiency: Using AI to Optimise your Clinical and Business Efficiency - Yoav Fisher, Heidi Health

• Know about AI integration in clinical practice, and identify and address its implementation challenges.

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Bernafon’s Counselling Toolkit: Making Life Easier in the Clinic - Rebecca Wood, Bernafon Australia

• Be aware of the Bernafon Counselling Toolkit and how it can be used in the clinic.

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Hearing Services Program Update, and HSP Q&A Session - Chris Carlile, Gabriele Luksza, Rob Aked, HSP

• Know about updated HSP changes, plans and impacts, the website portal and consultations, and answers re. claiming and operations.

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​​A New Lens for Clinic Success: The Clinic Value Framework - Anthony Cordi, Sonova

• See how clinic workflows influence patient satisfaction and outcomes by identifying critical touchpoints within the patient journey.

 

Explaining the Value of your Testing - Dr Cliff Olson, HearingUp Network

• Know the results of speech-in-noise testing.

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Modern Approaches to Managing your Employees and their Performance - Shane Duffy, Employment Hero

• Understand the impacts of the latest Australian employment law updates on audiology businesses.

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Pushing the Edge of Possibility - Dr Judy Grobstein, Starkey

• Identify the new features of the Edge AI Neuro Sound Technology 2.0.​

 

Clinic Rescue - An Australian Clinic Success Story - Dr Cliff Olson, HearingUp Network

• Understand the key changes made by Daniel Fechner that resulted in the biggest changes to his clinics.

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Innovate, Differentiate, and Lead with Widex Tinnitus Solution - Geraldine Todd, Widex ANZ

• Understand the market opportunity for tinnitus solutions, and how it can benefit their practice.​

 

Old Systems Can't Fly: Propelling your Audiology Practice into the Future - Daniel Fechner, Ear Studio

• Recognize the CRM system’s role in business efficiency, and adopt AI-driven solutions to improve documentation and financial control.

 

Grow your Business with Signia's Unique and Industry-leading Designs - Sharna Raley, Signia ANZ, Sheena Cuthbert, WS Audiology ANZ

• Understand consumer segments to create more accurate and relevant messaging, and attract new patients.

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Taking the First Steps: Leveraging Innovation to Elevate your Business - Dr Olson, Daniel Fechner,
Emma Batrouney, Wesley Ong, and Katie Bryan

• Value the importance of innovation in the hearing industry, and identify business opportunities.

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HBA Member Insights: A Business Q&A Session for Seminar Delegates - Jane MacDonald and Stephen Logan, HBA

• Appreciate the impact of delegate input on HBA’s strategies, and discover strategies to enhance business resilience.

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Minimise IT Distractions for your Growing Business - Anders Damkjaer Nielsen, HIMSA and Glen Young, Otowave

• Recognise the IT needs of their business, and explore solutions to the challenges faced by growing businesses.

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The Importance of Gold Standard Calibration - Kon Kyranakis, Natus

• Understand the importance of annual equipment calibration, and its importance for clinical service delivery.

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Consulting Like a Boss! - Dr Cliff Olson, HearingUp Network

• Know the five types of patient concerns, and the specific solutions to alleviate them.

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