Glass Ceiling

Why did we create our alliance?

We had no voice ... 

We changed that.

Our Mission is to inspire and encourage hearing care businesses to reach their full potential by representing Members to consumers, professional, government and non-government bodies regarding consultations and developments related to the hearing health sector.

We are an inclusive organization, whose Member businesses are owned by independent Audiologists, Audiometrists, and others providing hearing health care throughout our Australian communities.

Our Board Members are owners of small businesses, who generously donate their time to HBA.


Small business poses its own unique challenges. We're here to help, and hope you will join us.

We now have a voice!

SAVE THE DATE FOR OUR NEXT SEMINAR  -  18th and 19th FEBRUARY 2022

(Date changed from 4th and 5th March 2022)

Small Business Success in a Changing Environment

We are excited to be planning our 2022 Seminar, and welcome all HBA Members and non-members.

 

Our March 2021 Seminar, held concurrently in Melbourne, Sydney, Brisbane, and online, was well attended, and feedback from delegates is very positive. A big thank you to all who attended, to our Guest Speakers for the opportunities to ask questions, and to our generous Sponsors. We very much appreciate your support.

We look forward to seeing you at our next Seminar.

SHARE YOUR CONCERNS - DON'T MISS OUR ZOOM MEETINGS

AS YOUR BUSINESS TRANSITIONS TO THE 1 JULY HSP CHANGES, WE CAN HELP

Thank you to Chris Carlile, Assistant Secretary, Hearing Services Branch, one of our March 2021 Seminar guest speakers. We really appreciated his "Current HSP Changes Explained" and his forthright, helpful answers to all our all questions.

The Board acknowledges all the work that Jane MacDonald devotes to the challenges of HSP changes, and those we battle as we navigate our way through the consequences of the Covid-19 pandemic.

 

In her role as Chief Executive Officer she continues, with all her experience and insight, to advocate and provide assistance and resources for our businesses.  From Jane:

"I received a lot of contact from Members, following the announcement of the planned 2021 changes to the HSP. 

As HBA CEO, I continue to represent your businesses in discussions about the things

that will impact your business and its long term financial viability.

 

Thank you to all our Members for your valuable contributions."

HSP Online Portal

 

HBA Chair, Gayle Dicieri and CEO, Jane MacDonald are involved in Working Group meetings, reviewing the Hearing Services Online Portal. HSP is looking at all aspects of the portal, including Provider Accreditation, Client Registration, Site Processes, QP Processes, Revalidation Processes, Client Relocations, Claims and Complaints:

Teleaudiology

 

As part of our involvement with the Hearing Health Sector Alliance, Jane also represents HBA on the Teleaudiology Practice Guidelines Working Group:

WHAT SUPPORT IS THERE FOR SMALL HEARING CARE BUSINESSES DURING COVID-19?

Just after our February 2020 Melbourne Seminar, as the implications of a potential worldwide pandemic began to seep into our lives, HBA immediately created public Covid-19 Advice pages.

For our communal welfare and safety, we provide information and advice on Covid risk mitigation, safe practices, crisis management, to mental health, legal advice, and all those other issues which threaten our health and that of our businesses. This includes webinars, Zoom meetings, advice from State and Federal Departments of Health, from medical and other professionals, and other professional bodies.

While our focus is on supporting the business side of your practice, we continue to offer all the guidance we can, to keep us, our families and communities healthy and safe. We are in this together!

 

We covered the latest Covid-19 vaccination webinars for residential aged care workers, and will keep you informed. HBA is unable to provide any advice regarding Covid restrictions, and all Members should consult their own federal, state/territory directives.

​​Lockdown assistance for your business

Lockdown business support around Australia.

WE NOW HAVE A VOICE!

We now have access to the processes of legislative policies affecting our businesses.

 

Members who were threatened with a million dollar lawsuit, their expensive battle to defend their reputation and small practice, their success in finally getting legislators to listen - and HBA's subsequent advocacy - brought major changes to our industry.

 

Did you know that

  • "Small businesses with less than 20 employees comprise 97% of all Australian businesses

  • employ more than 40% of the workforce and

  • account for over one-third of the nation's GDP ..." of approximately $1.69 trillion?

(Source, October 2019: Ms Kate Carnell, AO, Australian Small Business and Family Enterprise Ombudsman)

Of around 300 hearing care businesses in Australia, 7 large chains and the former Australian Hearing control 85% of the market.

 

Approximately 290 small, independent companies share 15% of the market.

We continue to promote your views, and liaise with government as it implements more than 140 recommendations in the Roadmap for Hearing Health, the 1 July 2021 HSP changes, and all the other challenges our industry faces.

Added to the impact of the Corona Virus, our profession continues to undergo major changes which impact our Audiology and Audiometry businesses - our clients' choices, the quality and costs of hearing care we provide, the legislation, the marketplace, the business ethics.

 

Some archives of the state of our industry

  • One in six Australians suffers hearing loss, costing us $33 billion a year.

 

Hearing Business Alliance acknowledges the First People and Traditional Custodians of Country throughout the areas our Members operate. We acknowledge their continuing connection to land, water and community, and pay our respects to them, their cultures and to their elders past, present and emerging.