Glass Ceiling

Why did we create our alliance?

We had no voice ... 

We changed that.

Our Mission is to inspire and encourage hearing care businesses to reach their full potential by representing Members to consumers, professional, government and non-government bodies regarding hearing health consultations and developments.

We are an inclusive organization, whose Member businesses are owned by independent Audiologists, Audiometrists, and others providing hearing health care throughout our Australian communities.

Our Board Members are owners of small businesses, who generously donate their time to HBA.


Small business poses its own unique challenges. We're here to help, and hope you will join us.

We now have a voice!

REGISTER FOR OUR 18 &19 FEBRUARY 2022 BUSINESS SEMINAR

HELD CONCURRENTLY IN BRISBANE, SYDNEY & MELBOURNE

We welcome all HBA Members and non-members

SEE OUR GUEST SPEAKERS AND THE RANGE OF TOPICS WE WILL COVER

Live streamed from Canberra, with Chris Carlile and the HSP Team,

who will answer our questions during a Q&A Session

DON'T MISS OUR ZOOM MEETINGS

 

Thank you to our Wednesday night, 15 December, guests Kellie and Mia from the Hearing Services Program and their Q&A Session for our Members regarding the new Maintenance and Claiming changes affecting our businesses.

AS YOUR BUSINESS TRANSITIONS TO THE 1 JULY HSP CHANGES, WE CAN HELP

Thank you to Chris Carlile, Assistant Secretary, Hearing Services Branch, one of our March 2021 Seminar guest speakers. We really appreciated his "Current HSP Changes Explained" and his forthright, helpful answers to all our all questions.

The Board acknowledges all the work that Jane MacDonald devotes to the challenges of HSP changes, and those we battle as we navigate our way through the consequences of the Covid-19 pandemic.

 

In her role as Chief Executive Officer she continues, with all her experience and insight, to advocate and provide assistance and resources for our businesses. 

 

From Jane: "I receive a lot of contact from Members, especially following the implementation of the July 2021 HSP changes. As HBA CEO, I continue to represent your businesses in discussions about the things that will impact your business and its long term financial viability.

 

Thank you to all our Members for your valuable contributions."

HSP Online Portal

 

HBA Chair, Gayle Dicieri and CEO, Jane MacDonald are involved in Working Group meetings, reviewing the Hearing Services Online Portal. HSP is looking at all aspects of the portal, including Provider Accreditation, Client Registration, Site Processes, QP Processes, Revalidation Processes, Client Relocations, Claims and Complaints:

Teleaudiology

What is teleaudiology?

 

As part of our involvement with the Hearing Health Sector Alliance, HBA is a member of the Teleaudiology Practice Guidelines Working Group. From June to August 2021, the hearing health sector had its say on draft guidelines for delivery of hearing health care services using telehealth (teleaudiology).  Over the next few months those will undergo testing by practitioners and providers to ensure they are relevant, practical and easy to navigate.

 

If you have little or no experience of teleaudiology, your perspective on the draft guidelines is needed for the second stage of testing in January 2022.  Express interest in joining a focus group in January 2022, or to find out more, email teleguidelines@audiology.asn.au by 10 December 2021.  Participation qualifies Audiology Australia and the Australian College of Audiology members for CPD points: AudA members will earn 2 points (Category 3.7), and ACAud members will earn 2 CEP points.

The revised draft guidelines will be published in December on the Guidelines Project website.

WHAT SUPPORT IS THERE FOR SMALL HEARING CARE BUSINESSES DURING COVID-19?

Just after our February 2020 Melbourne Seminar, as the implications of a potential worldwide pandemic began to seep into our lives, HBA immediately created public Covid-19 Advice pages with general information and guidance.

HBA is unable to offer specific COVID-19 advice. Instead, we provide Members with information to assist them to develop COVID-safe business plans for their practices, their staff and clients, appropriate to their State requirements.

​​Lockdown assistance for your business

Lockdown business support around Australia.

WE NOW HAVE A VOICE!

We now have access to the processes of legislative policies affecting our businesses.

 

Members who were threatened with a million dollar lawsuit, their expensive battle to defend their reputation and small practice, their success in finally getting legislators to listen - and HBA's subsequent advocacy - brought major changes to our industry.

 

Did you know that

  • "Small businesses with less than 20 employees comprise 97% of all Australian businesses

  • employ more than 40% of the workforce and

  • account for over one-third of the nation's GDP ..." of approximately $1.69 trillion?

(Source, October 2019: Ms Kate Carnell, AO, Australian Small Business and Family Enterprise Ombudsman)

Of around 300 hearing care businesses in Australia, 7 large chains and the former Australian Hearing control 85% of the market.

 

Approximately 290 small, independent companies share 15% of the market.

We continue to promote your views, and liaise with government as it implements more than 140 recommendations in the Roadmap for Hearing Health, the 1 July 2021 HSP changes, and all the other challenges our industry faces.

Added to the impact of the Corona Virus, our profession continues to undergo major changes which impact our Audiology and Audiometry businesses - our clients' choices, the quality and costs of hearing care we provide, the legislation, the marketplace, the business ethics.

 

Some archives of the state of our industry

  • One in six Australians suffers hearing loss, costing us $33 billion a year.

 

Hearing Business Alliance acknowledges the First People and Traditional Custodians of Country.  

We acknowledge their continuing connection to land, water and community, and pay our respects to them,

their cultures and to their elders past, present and emerging.