Happy Holidays and a Peaceful and Prosperous New Year from us all at Hearing Business Alliance
Hearing Business Alliance represents, supports and promotes small to medium, independent hearing care businesses.
We are an inclusive organization whose Members are Audiologists and Audiometrists
providing hearing care to Australian communities.
Why did we create an alliance of independent, small hearing care businesses?
We had no voice ... we changed that.
We now have a say in legislative policies affecting our businesses.
Members who were threatened with a million dollar lawsuit, an expensive battle to be heard, to defend their reputation and small practice, and our subsequent advocacy, have resulted in major changes in our industry.
Did you know that
"Small businesses with less than 20 employees comprise 97% of all Australian businesses
employ more than 40% of the workforce and
account for over one-third of the nation's GDP ..." of approximately $1.69 trillion?
(Source, October 2019: Ms Kate Carnell, AO, Australian Small Business and Family Enterprise Ombudsman)
Of around 300 hearing care businesses in Australia, 7 large chains and (the former) Australian Hearing control 85% of the market.
Approximately 290 small, independent companies share 15% of the market.
Since we formed HBA in September 2016, we have represented our Members in negotiations with, among others, Federal and State governments, a Parliamentary Inquiry, a Hearing Health Sector Committee, ACCC, AGCNCO, ASBFEO, HAS, NDIA and various hearing industry organisations and stakeholders. We are also a founding member of the Hearing Health Sector Alliance.
Some Current Issues on our Members' Pages
Small business working
Are your HSP
Why do private health fund processes affect
Help with 'Best Practice Record Keeping'
How can I minimize my
Managing and mitigating legal risk
Notes from Jane MacDonald
our Executive Officer
Help clarifying the new
Maintenance claims and agreements
Royal Commission into
Aged Care Quality
to relocated clients
Invoicing the Department
of Veterans Affairs
Impact of NSW Workers Compensation
Raising Members' Concerns
A government delegation flew to Mildura on 8 October to meet our Chairman Don MacDonald and Executive Officer Jane MacDonald.
We discussed our challenges delivering hearing services in remote rural areas, and those of all small business owners who provide hearing services under the HSP and the NDIS, and other paediatric, adult diagnostic and rehabilitative work.
Thank you to Mr Chris Carlile (Assistant Secretary, Hearing Services Program), Ms Skye Rogers (Director, HSP Hearing Policy) and Ms Raelene Johnston (Dept. of Human Services).
We also had two days of meetings in Canberra, in October, as members of the Hearing Health Sector Alliance.
We met with The Hon Mark Coulton, Mr Trent Zimmerman MP, representatives from the Departments of Human Services, Social Services, and Health, the Hearing Services Program, and discussed:
Action priorities under the Roadmap for Hearing Health
Recommendations under the Still waiting to be heard ... report
Transition of hearing services under the NDIS
Paediatric audiology services under the NDIS
Therapeutic Goods Administration classification of hearing devices
Changes under the Hearing Services Program
Growing the Hearing Health Sector Alliance
Thank you to all our Members
who raise their issues with us,
so HBA can support your businesses.
We continue to promote your views,
and to liaise constructively with government as it implements
more than 140 recommendations in the Roadmap for Hearing Health.
HBA is a founding member of the Hearing Health Sector Alliance
Representing your business
Combining the strengths of Australia's peak hearing care organisations, this brings together for the first time consumer groups, health professional bodies, industry associations and research organisations to advocate for better access to education, treatment services, the latest hearing technology, and research that improves the outcomes for all Australians affected by hearing loss.
Thank you to all who attended our last Business Seminar, and to our guest speakers who updated us on:
"Future Directions for the Roadmap for Hearing"
"Roadmap for Hearing and Proposed Changes to the Hearing Services Program"
"Market Update and Current Outlook for Business Owners"
"Small Business Challenges in a Corporate Environment"
"Legal Threats to your Business"
HBA Members and guests attend our Seminars at no charge, and can access Seminar Presentations on the Members page. Join us.
Our mission is simply expressed
We support and represent our Member's views to consumers, government, non-government agencies and all hearing care organisations.
Our profession continues to undergo changes which impact our Audiology and Audiometry businesses - our clients' choices, the quality and costs of hearing care we provide, the legislation, the marketplace, the business ethics.
Some archives of the state of our industry:
Submissions to the Inquiry into the Health and Wellbeing of Australia - HBA Submission Number 61.
One in ten Australians suffers hearing loss, "Australia's Health 2016" -- Australian Institute of Health and Welfare
Department of Health/PwC - "Review of Services and Technology Supply in the Hearing Services Program",
Australian Competition and Consumer Commission (ACCC): "Issues around the sale of hearing aids"