BUSINESS EXPERTISE
AT HBA SEMINARS
How delegates gain a whole new understanding of a diverse range of business issues at our Hearing Business Alliance Seminars.
The three-day Agendas below illustrate the comprehensive advice and skills we equipped our delegates with at our last 2024 Seminar.
And on our Learning Objectives page is a summary of the continuing professional points they acquired.
THURSDAY
7.30 am
1.5 hours
WORKSHOP
Cerumen Management Workshop
Charles Vorath and Chris Harris, VorOtek
Limit, 16 delegates.
Also at the same time on Day 2
8.00 am
Seminar Registration Desk Opens
8.30 am
Coffee and Tea
9.30 am
5 minutes
Opening Address
The Hon. Mark Butler, MP, Minister for Health and Aged Care
9.35 am
40 minutes
HBA Business Update - Activities and Outcomes
Jane MacDonald, CEO, Hearing Business Alliance and Stephen Logan, HBA Business Manager
10.15 am
90 minutes
Creating "Massive Value" in your Business
Dr Cliff Olson, AuD, Founder, Applied Hearing Solutions - Keynote Speaker
11.45 am
15 minutes
Platinum Sponsor Natus Video Presentation:
Improving Patient Outcomes with Gold Standard Hearing Aid Verification
Tony McGeough, Sales Director, Hearing and Balance, ANZ, Natus Medical
12.00 pm
Lunch
1.00 pm
30 minutes
Global Audiology Update and Industry Trends
Dr Brent Edwards, PhD, Director, National Acoustic Laboratories
1.30 pm
15 minutes
Platinum Sponsor Bernafon Video Presentation:
Bernafon Alpha and Alpha XT: Hybrid Technology
Rebecca Wood, Audiologist and Head of Audiology, Bernafon Australia
1.45 pm
30 minutes
The Ethics Review Committee and your Business - and Q&A Session
Clair Hewat, Independent Chairperson of The Ethics Review Committees for Audiology Australia, the Australian College of Audiology and the Hearing Aid Audiology Society of Australia
2.15 pm
45 minutes
Hearing Services Program Update - and Q&A Session
Chris Carlile, Assistant Secretary, Hearing Services Program, Department of Health, with Gabby Luksza, Director, Hearing Policy and Compliance, and Rob Aked, Director Hearing Voucher Operations
3.00 pm
Afternoon Break
3.30 pm
15 minutes
Platinum Sponsor GN Hearing Video Presentation:
Auracast™ Broadcast Audio, the Next Generation of Assistive Listening in Public Spaces
Chuck Sabin, Market Development and Research, Bluetooth SIG
3.45 pm
30 minutes
Current AI Research in Audiology and its Application to Small Business
Dr Jorge Mejia, PhD, Head of Signal Processing, National Acoustic Laboratories
4.15 pm
30 minutes
Audiology Case Study - Harnessing AI in your Business
Christo Fourie, Director and Digital Alchemist, Value Hearing
4.45 pm
30 minutes
Panel Discussion - How AI can Assist Small Business to Achieve Better Business and Client Outcomes
Dr Brent Edwards, PhD, Dr Cliff Olson, AuD, and Christo Fourie and Lizette Fourie, Directors, Value Hearing
5.15 -7.15 pm
Welcome Drinks
Sponsored by Phonak
FRIDAY
7.30 am
1.5 hours
WORKSHOP
Cerumen Management Workshop
Charles Vorath and Chris Harris, VorOtek
Limit, 16 delegates
8.30 am
Seminar Registration Desk Open
Coffee and Tea
9.30 am
90 minutes
How to Communicate Effectively with Anyone
Dr Cliff Olson, AuD, Founder, Applied Hearing Solutions - Keynote Speaker
11.00 am
15 minutes
Platinum Sponsor Starkey Video Presentation:
Genesis AI - All New Everything
Steven Le, Consumer Support Specialist and Trainer, Starkey
11.15 am
30 minutes
Leadership in Audiology
Sandra Bellekom, CEO, Ear Science Institute Australia
11.45 pm
30 minutes
Continual Personal Development in Business
Jacine Greenwood, CEO and Founder, Roccoco Botanicals
12.15
Lunch
1.15 pm
45 minutes
Risk & Insurance - Industry Insight to Mitigate your Exposure
Stacey Tonkin, Partnership and Growth Manager, Health & Professions, AON
2.00 pm
15 minutes
Platinum Sponsor Signia Video Presentation:
Customer Magnetism: Unveiling the Secrets of Brand Attraction and Customer Segmentation
Phung La, National Sales Manager for Independents, Signia
2.15 pm
45 minutes
Hearing Industry - Small Business Pulse
Stephen Logan, HBA Business Manager
3.00 pm
Afternoon Break
3.30 pm
90 minutes
The 'HearingUp Network' - The Business Opportunity for Independent Small Business
Dr Cliff Olson, AuD, Founder, Applied Hearing Solutions - Keynote Speaker
5 pm
Day 2 Close
6.30 pm
Pre-dinner Drinks
Sponsored by Propellor Advisory
7.00 pm
15 minutes
The Independent Channel in Australia
Paul Jones, Country Director, Australia, GN Hearing
7.15 - 10.00 pm
Seminar Dinner
Sponsored by GN Hearing
SATURDAY
8.30 am
Coffee and Tea
9.30 am
30 minutes
Enhancing Audiology Practice: Navigating the Digital Frontier
Dr Bec Bennett, PhD, Senior Research Audiologist, National Acoustic Laboratories
10.00 am
15 minutes
Platinum Sponsor Widex Video Presentation:
Navigating Success - Unveiling the Sales Funnel and Independent Business Competitive Edge
Sam Whiteley, Account and Product Manager, Widex
10.15 am
45 minutes
2023 HR Compliance Requirements Update and the Risks for your Business
Jade Meredith, Employment Relations Advisor, Employsure
11.00 am
Morning Break
11.30 am
90 minutes
Why Pricing Matters and Converting all Calls to Appointments
Dr Cliff Olson, AuD, Founder, Applied Hearing Solutions - Keynote Speaker
1.00 pm
5 minutes
Closing Address
Lizette Fourie, HBA Chair
1.05 pm
Seminar Closed
Workshop
1.30 - 3.00 pm
1.5 hours
HearingUp Network Workshop
Dr Cliff Olson, AuD, Founder, Applied Hearing Solutions
Sponsored by Natus
Limit, 80 delegates
Free for HBA 2024 Seminar delegates